IFFCO Tokio Health Protector Policy

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What is the IFFCO Tokio Health Protector Policy?

The IFFCO Tokio Health Protector Policy is a comprehensive health insurance plan designed to cover a wide range of medical expenses, including hospitalization, treatment for critical illness and other specified benefits. This policy is tailored to provide financial assistance for medical treatments based on the details provided by the insured person(s) and as specified in the policy details in the sections to follow.

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IFFCO Tokio Health Protector Policy Specifications

FeatureDetails
Cashless Claim ProcessingWithin 1 hour
Minimum Age for Entry91 days
Maximum Age for EntryNo upper limit
Coverage AmountUp to ₹30 Lakhs
Network Hospitals7500+
Tax SavingsUp to ₹1 Lakh
Solvency Ratio (2021-22)1.60%
Claim Settlement Ratio (2021-22)89.38%
Ambulance ChargesIncluded
Accident CoverageYes

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Coverage Benefits of IFFCO Tokio Health Protector Policy

The IFFCO Tokio Health Protector Policy offers comprehensive health coverage with a variety of benefits designed to ensure financial protection against medical expenses. This includes extensive coverage for pre and post-hospitalization, the convenience of cashless treatment options and assistance for critical illnesses. All these features make it an excellent choice for individuals and families looking for reliable health insurance.

Coverage BenefitsBenefit
Sum InsuredFamily floater plans cover up to 30 lakh rupees while individual plans cover up to 20 lakh rupees.
Room Rent ChargesUp to actual coverage based on the insured sum
ICU ChargesCovered up to the agreed sum insured amount
Ambulance Charges2,500 rupees limit per hospital stay
Daily AllowanceMaximum 1,000 rupees per day based on the insurance amount
Pre-Hospitalization ExpensesHealth insurance coverage up to 60 days before hospitalization
Post-Hospitalization ExpensesUp to 90 days of coverage after hospitalization
Day Care ProceduresInsurance for 380+ day care procedures
Critical Illness CoverageIncluded in the policy.
Cashless Treatment7000+ hospitals in the network
Wellness BenefitsPromoting preventive health measures
Health Check-upsCovered under the policy.
AYUSH TreatmentsCoverage for alternative medicine treatments (AYUSH)
Claim Assistance24/7 customer service for claims assistance
Tax BenefitsDeduction under Section 80D, up to 1 lakh rupees
ExclusionsNo coverage for cosmetic treatments, pregnancy-related conditions, self-hrm injuries or adventure sports injuries

What’s Covered and Not Covered in IFFCO Tokio Health Protector Policy

IFFCO Tokio Health Protector Policy Inclusions

  • Hospitalization Expenses
  • Pre and Post-Hospitalization
  • Day Care Procedures
  • Ambulance Charges
  • AYUSH Treatments
  • Critical Illness Coverage
  • Consumable Add-On
  • Waiver of Deductible
  • Cashless Treatment
  • Renewability

IFFCO Tokio Health Protector Policy Waiting Period

  • No medical coverage for the first 30 days
  • A 48-month waiting period for cataracts, hernia, gallbladder stones and joint replacements
  • Conditions like diabetic nephropathy have a 36-month waiting period
  • Different medical conditions may have different waiting periods common ailments may have a 1-month waiting period
  • If the policy is renewed after a break of 30 days or more, it will be treated as a new cover, reinstating all waiting periods.

     

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  • Extensive network hospitals
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IFFCO Tokio Health Protector Policy Claim Process

There are two ways to apply for a health insurance claim with IFFCO Tokio Health Insurance company- Cashless Claim and Reimbursement. The procedures for both options are as follows.

Cashless Claim Process

Planned admissions require informing the TPA three days in advance.

Steps to Follow

1
Choose a hospital from IFFCO Tokio’s network list for treatment.
2
Inform TPA (Third Party Administrator) 3 days before admission, providing Health Card Membership number.
3
Complete the cashless request form from the Hospital Insurance Help Desk and have your doctor certify it.
4
Fax the form and medical records to the TPA.
5
The TPA reviews the documents, makes decisions, approves cashless requests or asks for more documents.
6
TP approves cashless claims for hospital bills, but you are responsible for inadmissible amounts like telephone, food and attendant charges.
7
If the cashless claim is rejected by the TPA, pay the hospital bill and request reimbursement. Claim processing follows policy terms.

Emergency admissions require notifying the TPA upon admission.

Steps to Follow

1
At the network hospital, notify the TPA on admission via a toll-free number and then provide your Health Card Membership number.
2
Complete the cashless request form from the Hospital Insurance Help Desk and have your doctor certify it.
3
Fax the form and medical records to the TPA.
4
The TPA reviews the documents, informs hospital decisions and approves cashless payment or requests more documents.
5
The TPA approves cashless claims and settles the hospital bills directly, but inadmissable expenses remain your responsibility.
6
If the TPA does not approve the cashless claim, pay the hospital bill and request reimbursement as per policy terms.

Reimbursement Claim Process

1
Inform IFFCO Tokio upon admission or within 7 days of discharge.
2
Pay your hospital bills and then request reimbursement.
3
Download the claim form from the website or request it from the call centre.
4
Submit the completed form with supporting documents to the IFFCO Tokio office or by mail.

IFFCO Tokio Health Protector Policy Contact Details

  • Inquiries IL TakeCare App : Use the IL TakeCare app to manage insurance and wellness needs, while maintaining control over the policies.
  • Inquiries Download the IL TakeCare App Ask RIA : Download the IL TakeCare APP and use RIA (Responsive & Intelligent Assistant) for seamless solutions.
  • Inquiries Connect with RIA ICICI Lombard on WhatsApp : Chat with RIA ICICI Lombard on WhatsApp at 7738282666 for services and conversations.
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